We would like to thank all our patients for bearing with us over the past few months and for those of you who accessed our telephone consultation service during this time, we hope you found it beneficial.
Following a detailed risk assessment, we are pleased to confirm that we have now reopened our doors and are welcoming bookings for appointments for our General and Associates clinics. We have made lots of changes to the UCO clinic to ensure that everyone is as safe as possible. Reopening our doors to staff, students and patients has been a really positive experience and we look forward to welcoming you back.
What changes have we made?
The clinic has been fitted out with new furniture and we are working in a socially distanced way, where possible. We are working to high infection control standards and of course, all our staff and students will be wearing PPE as appropriate. We have fewer students in at any one time and for now, have shortened the clinic day to help limit people travelling at peak times. Patients will be screened as part of the booking process, and when they arrive at the clinic. Otherwise, we are still the same smiley bunch behind the masks:)
More information can be found in our current guidance for patients.
Are patients being screened?
We are asking all patients a range of screening questions as part of the booking process. This means that we can discuss any areas that may be of concern with you prior to your appointment and answer any questions you have.
What if I don’t feel able to come to the clinic?
We continue to offer virtual consultations to patients, and are involving students in this where we can in the student clinic – these can either be by video or on the phone. If this might be of interest to you, then please email or call our reception team who will be happy to help
What hasn’t changed?
We are still providing high quality osteopathic care to our patients and it’s been really pleasing to have patients back though the doors:) If at any point, you have any concerns, then please just get in touch by email or phone.
When does the Associate clinic open? (our associates are fully qualified osteopaths)
Our associates return on Monday 13 July for appointments between 4.45pm - 7.45pm, Monday to Thursday. We hope to introduce Saturday appointments from 1 August.
What if I usually attend one of your other clinics?
As a result of temporary changes to the structure of the clinic day, we are inviting all patients to book appointments with our experienced tutors in General Clinic.
If you would like to book an appointment or a telephone consultation please contact us via our usual details below:
020 7089 5360
Please do not attend the UCO Clinic, a GP surgery, pharmacy or hospital if:
- you have the symptoms associated with coronavirus (a cough, a high temperature, or shortness of breath),
- you've recently been to a country or area with a high risk of coronavirus (for a full list of countries please use the government website),
- you've been in close contact with someone with coronavirus.
If you are concerned about coronavirus and your symptoms, you should use the following services: