Important: Temporary closure of the UCO Clinic

Due to a fire in the immediate vicinity of the Clinic which took place last weekend, the UCO Clinic is temporarily closed.

Update, Thursday 3 December:

We are pleased to report that we have now completed the first phase of our relocation to our teaching site on Borough High Street and have opened appointments to a limited number of patients while the remainder of the work is completed. We will be reopening for wider bookings shortly. Please keep an eye out for further updates next week.

We would like to take this opportunity to thank our staff who have worked incredibly hard, and our supporters for their kind donations, who together have enabled us to resume our services within such a short space of time. Thanks also to our students and patients for bearing with us, and we look forward to welcoming you all back soon.

Update, Friday 13 November:

Following an initial assessment of the building it is now clear that repairs to the building will be a much longer-term project than originally anticipated. The London Fire Service have reported that the fire was the hottest they have attended this year, and significant damage has been done to the building infrastructure as a result. It is likely the building will need to remain closed for a period of 6-12 months, rather than the matter of weeks originally hoped.

However, to minimise any impact to our patients and students we are temporarily relocating the UCO Clinic to our teaching site on Borough High Street - just a five minute walk from the Clinic's usual home. We hope to be able to reopen for appointments within 2-3 weeks. Please check back for details.

We thank you all for your kind words and support as we overcome this latest challenge and look forward to welcoming you back soon. If you feel able to support us with a donation, however small, to our #YourUCO Clinic campaign you can do so on our Just Giving page

Update, Monday 9 November:

As a result of the fire which took place in the basement area below the UCO Clinic at the weekend, a number of vital services for the entire building including power and water supply are not currently available. We are therefore unable to open the UCO Clinic for appointments this week. If you are due to attend the Clinic this week please stay at home and we will be in touch to rearrange your appointment. If you would like to speak to one of our osteopaths in the meantime we are still offering telephone consultations - to request one please get in touch with our reception team on 020 7089 5360 or at clinicappointments@uco.ac.uk and we will arrange this for you.
 
The extent of the damage is currently being investigated and we are working to resume our services as soon as possible. A further update will be provided by the end of the week. Our sincere apologies for any distress or inconvenience caused and we hope to welcome you back soon.
 
Release, Saturday 7 November:
 

While there has been no damage to the Clinic itself, power to our building has been affected. We are working to resolve the issue and will reopen to patients, students and staff as soon as possible. We are pleased to be able to report that nobody has been seriously injured as a result of the incident as far as we are aware.

We are attempting to contact patients with affected appointments at present, but if you have an appointment scheduled for today (Saturday 7 November) or Monday 9 November please do not attend. We will be in touch to rearrange your appointment with you as soon as possible, and will also provide an update on when we hope to resume normal service as soon as the situation is clear.

If you are a student or staff member due to be in Clinic next week, please check your emails for further information.

We sincerely apologise for any inconvenience caused. We are committed to offering high-quality, affordable and accessible care for all and are looking forward to welcoming you be as soon as we are able to do so. Thank you for your ongoing support of the UCO Clinic.

Charles Hunt
Vice-Chancellor
University College of Osteopathy

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